Education: Graduation & above, MBA (Rural Management Preferred)
Location: Andheri (E), Mumbai
Department: Operations
Experience Required: 4 – 8 yrs in Loan Operations
Industry: Banks / NBFC / Fintech
ROLE AND RESPONSIBILITIES
We are looking for Operations Profile at AM / DM grade with 4 - 8 yrs experience into Retail Loans and Partnership lending who will be responsible for overseeing and managing end-to-end loan operations, ensuring accurate disbursement, post-disbursement servicing and compliance with regulatory norms. The role requires a strong understanding of the customer lending lifecycle and experience in NBFC or Fintech operations.
Key Responsibilities:
Loan Processing & Disbursement:
Ensure timely and accurate disbursement of loans as per internal policies.
Review loan files and validate documentation before disbursement.
Coordinate with credit, finance, and technology teams to streamline processes.
Post-Disbursement Activities:
Monitor repayment activities and EMI collections.
Manage NACH mandates and presentation, update repayments in LMS and daily reconciliation.
Handle part-prepayment, foreclosure, refunds, waiver and loan closure activities.
Handling customer escalation from RBI, Bureaus and all other channels
Regular reporting of loan portfolio in Credit Bureaus
