CUSTOMER
Grievance Redressal
Level 1
Branch Resolution
- Contact Branch Manager/Area Manager at branch
- Resolve within 3 working days
Level 2
Customer Care
- Toll Free: 18002107890
- customercare@lolcindia.com
- Resolution within 7 days
Level 3
GRO / PNO
Level 4
MFIN Escalation
Level 5
RBI Ombudsman