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Purpose-Led Finance
Our Mission & Vision
Our Values
Our Approach
About Us
Meet Our Team
LOLC Group
Group Achievements
Group Sectors
Group Structure
Our Presence
Compliance
Corporate Governance
Annual Return
Careers
Life at LOLC India Finance
Join Our Team
Measuring Our Impact
Client Stories
Targeted UN SDGs
Contact
Customer Care
Customer Grievance Redressal
Home
Purpose-Led Finance
Our Mission & Vision
Our Values
Our Approach
About Us
Meet Our Team
LOLC Group
Group Achievements
Group Sectors
Group Structure
Our Presence
Compliance
Corporate Governance
Annual Return
Careers
Life at LOLC India Finance
Join Our Team
Measuring Our Impact
Client Stories
Targeted UN SDGs
Contact
Customer Care
Customer Grievance Redressal
OUR
Policies
01
Fair Practices Code
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02
Customer Grievance Redressal Policy & Escalation Matrix
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03
RBI Ombudsman Scheme
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04
Policy for Determining Interest Rates, Processing and other Charges
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05
Code of Conduct for field staff
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06
Policy for Prevention, Prohibition and Redressal of Sexual Harassment
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07
Interest rate Schedule for microfinance and other unsecured loans
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Marathi versions
01
Customer Grievance Redressal Policy & Escalation Matrix
View Details
02
Fair Practices Code
View Details
